Notes from the workbench

Practical thinking for AI that survives real work.

Research, field notes, and strong opinions on the gap between trying AI once and building a workflow—or a team system—that lasts.

Latest note

01 published article

Team adoption · April 6, 2026 · 6 min read

The AI Adoption Gap: Why Your Team Has Tools But No Adoption

Why firms buy AI tools and get silence in return. The 5 gaps framework and why traditional training fails in professional services.

On the bench

More practical notes on repeatable workflows, useful agents, and the systems teams need to adopt them safely.